Here you can find the answers to any questions you might have about our tickets.
Purchasing, pricing, seating, and more!
How do I buy tickets?
You can purchase tickets to any of the performances at The Art House via The Art House website – thearthousewyong.com.au, by phoning the box office on 02 4335 1485 or visiting us in person at the theatre at 19-21 Margaret Street, Wyong. The Art House will never sell tickets via a third party ticketing agency such as Viagogo. Always purchase tickets to our performances from The Art House directly via our website, phone, or visiting us in person. For more tips on buying tickets safely and securely click here.
When can I buy tickets?
The box office is open 10am to 4pm Monday to Friday for phone or in-person sales. Tickets can be purchased on The Art House website at any time. The Box Office is also open one hour prior to all performances.
Can I choose my seats on the website?
Yes. Make sure you click on ‘Choose Seats’ to select your seats from the seating map. If you are ordering your tickets on a phone or tablet then scroll down to the bottom of the page and select to go to the ‘Full Site’ to be able to choose your seats. A seating map is available here.
I’m buying a general admission ticket, what does general admission mean?
A general admission ticket is a ticket to a show with an unreserved seat. Please choose your seat after entering the theatre or studio.
What does Concession price mean?
A Concession ticket price is for patrons holding an Australian Government issued Pension Card. The Pension Card will need to be sighted before tickets can be issued. Not all performances will offer concession prices, please check ticket prices when booking. All available prices are listed on each individual show's event page on our website.
What does a family ticket consist of?
A family ticket can either be 2 Adults and 2 children or 1 Adult and 3 children, and is 4 tickets in total unless otherwise specified.
Do you accept group bookings?
Group bookings are available on most performances. For details on our group bookings policy please click here or contact the Box Office. Not all performances offer a Group price, please check ticket prices when booking.
Can I bring a school group?
Both Primary and Secondary schools are catered for at The Art House. Please see the Schools page for more information.
Do you accept the Companion Card?
Yes. For patrons who require the assistance of a companion or carer, a ticket for the companion is issued at no cost to the Companion Card holder. If you have a Companion Card please let our Box Office staff know when booking tickets so that a second ticket can be arranged. The Companion Card will need to be sighted before tickets can be issued.
For more information on accessibility click here
Can I have a refund?
All ticket purchases are non-refundable. The Art House operates under the Live Performance Australia (LPA) Ticketing Code of Practice.
Please be sure to read our COVID19 Refund/Exchange Policy here.