Frequently Asked Questions

How do I buy tickets?

You can purchase tickets to any of the productions showing at The Art House online, via phone or in person at The Art House box office at 19-21 Margaret Street, Wyong.

When do the theatre doors open?

The front doors to the art house foyer open one hour prior to each performance. The theatre doors open approximately 20 minutes prior to the start of each performance.

Can I purchase a drink?

A range of alcoholic and non-alcoholic beverages are available for sale at the bar inside the venue, plus a selection of snacks. The bar will be open one hour prior to each performance and during interval.

Can I eat and drink in the theatre?

Patrons are permitted to take their drink and food purchased from the bar into the theatre for most performances. Drinks are required to be transferred to plastic cups before entering the theatre.

I cannot now attend. Can I have a refund?

All ticket purchases are non-refundable. We suggest you may give your ticket to a friend to attend instead.

Can children attend a performance?

Yes! Children of all ages are welcome and we encourage you to bring children to a performance, and also check out the program for shows specifically for young people. Children up to the age of two years are free of charge if seated on the lap of an adult. Children over two years must have a ticket purchased for them.

Can I take photos with my mobile phone?

For the enjoyment of other patrons and in respect for the artists performing, please do not take photos or videos during the performance. Cameras and recording equipment are not permitted in the theatres during performances.

Weekday matinees

Please note that school day matinee performances are often attended by school groups.

Running late?

Patrons arriving at the theatre after the performance has commenced may only be admitted to the theatre at the discretion of management, and at a convenient break in the program.

How long will the performance be?

Performances vary in length and on average can run from one to two hours. Where available, information about the duration of the performance and interval times is included on the individual performance information on the art house website.

Where can I park?

Parking is available free of charge in various spots across the Wyong town centre and close to The Art House. The Art House is adjacent to a residential area, so please be respectful when parking. Accessible parking is also available in the laneway running alongside The Art House.

What should I wear?

There are no dress requirements and we suggest you dress in something you feel comfortable sitting in a public theatre. As a guide to suitable attire, most patrons choose to wear smart casual clothing.

Do you sell gift vouchers?

Yes, we do sell gift vouchers! Contact the Box Office on 4335 1485 to purchase one today.

Help! I have never been to the theatre

Welcome for your first theatre experience! There are no real rules, but some tips for you to enjoy your first visit include not talking loudly or using your mobile phone during the performance. One thing you can do loudly is applaud the performance and performers love this. If you are not sure when to applaud, just follow what others are doing. Talk to our friendly front of house staff if you have any questions and most of all - enjoy!

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